Background screening purpose-built for gig platforms, labor marketplaces, and on-demand companies. Fast enough to keep earners in your funnel. Thorough enough to protect your customers and your brand.
Gig and marketplace companies face screening challenges that enterprise hiring software was not built to solve. Speed, safety, and scale pull in different directions. Turn resolves all three.
Most background check providers are not built for earner funnels. They are built for corporate HR teams with days to spare. Turn's API-first infrastructure is designed so the check is invisible to the earner and complete before they expect it.
Platforms using Turn report a 94% earner completion rate through the background check step. The faster the check, the lower the drop-off.
Representative timelines. Not real individuals.
A rideshare driver and a freelance writer do not carry the same risk. Turn's packages are built around the actual risk of the role, not a generic checklist applied to every contractor on your platform.
Drug testing available as an add-on. Continuous criminal monitoring can be paired with MVR monitoring for full post-activation coverage.
MVR available as an add-on for movers and service providers who drive between jobs. Package is configurable by vertical.
Drug testing and education verification available as add-ons for platforms with professional standards requirements.
Packages are starting points. All packages are configurable by role type. Consult your legal counsel to ensure your screening program meets applicable state and local requirements for each role and market.
A clean background check at activation does not stay clean. DUIs happen after hire. Licenses get suspended. Criminal charges get filed. On a gig platform, you learn about it from a news story or a customer complaint unless you have monitoring in place.
Turn's continuous monitoring runs on your entire active earner base, not just new applicants. You are alerted when something changes in a provider's record, not when it makes headlines.
Continuous checks on license status, DUIs, license suspensions, at-fault accidents, and new moving violations. Alerts sent the moment a driver's MVR changes, not at quarterly review.
Notifies you of new arrests or convictions for any active provider on your platform. Configurable alert sensitivity by role type so home service providers and care workers get appropriate thresholds.
Tracks expiration, suspension, and revocation for professional licenses held by fitness trainers, massage therapists, licensed caregivers, and other regulated roles on your platform.
Driver Jordan K. · DUI arrest, Nov 14, 11:42 PM. License flagged. Role: rideshare driver, Chicago metro.
Delivery driver Marcus T. · License suspended for unpaid violations. Role: last-mile delivery, Dallas.
Home cleaner Alex R. · Misdemeanor theft charge filed Oct 28. Role: home cleaning, San Francisco.
Driver Emma S. · DL renewal confirmed. Active status restored. Role: rideshare driver, Austin.
Representative alerts. Not real individuals.
Turn fits the way modern marketplaces actually operate. Product, trust and safety, operations, and compliance teams each get what they need without forcing a single owner.
Build screening into your flow, not around it.
Catch what databases miss. Act before it becomes a story.
FCRA compliance without the manual overhead.
For gig platforms, labor marketplaces, staffing apps, and on-demand companies, TurnOS is the compliance infrastructure layer that lets you offer background screening under your own brand, with no CRA licensing obligations and no earner redirects to a third-party site.
Your platform certifies permissible purpose. Turn owns CRA registration, FCRA workflows, adverse action, disputes, and bilingual earner support.
No redirects to Turn-branded pages. The screening experience lives inside your app.
Platforms built on TurnOS price independently. Turn handles cost and compliance operations.
SOC 2 Type II certified. 99.9% uptime. Designed to handle burst capacity from market launches and seasonal surges.
Turn connects with 200+ ATS, HRIS, and workforce management platforms.
Background check requirements for gig workers vary by role type, platform policy, and state law. Most platforms require criminal history, SSN trace and identity verification, and sex offender registry search. Rideshare and delivery drivers additionally require a motor vehicle records check.
Yes. Rideshare and delivery drivers are required by most platform policies and by state law in many jurisdictions to pass a background check before activation. A typical check includes criminal history, sex offender registry, SSN trace, and MVR.
An MVR check searches a driver's official state DMV record for license status, license class and expiration, traffic violations, DUIs, at-fault accidents, and suspensions or revocations. For any gig role involving driving, it is standard before activation and important after activation.
Yes. Independent contractors can and should be screened when they perform services through a marketplace. FCRA requirements apply to contractor screening the same way they apply to employee screening when a CRA is used.
Turn's median turnaround time for a full gig worker background check bundle is 6 hours. Most national criminal record checks and MVR checks complete in under one hour, while county criminal record searches typically complete within one to six hours.
Yes. TurnOS lets gig platforms embed background screening natively into their onboarding flow. Earners complete the process without being redirected to a third-party website, and Turn remains the licensed CRA of record.
FCRA compliance applies to any gig platform that uses a consumer reporting agency to screen earners or contractors. Core requirements include consent, disclosures, pre-adverse action, adverse action, and required waiting periods.
Yes. Turn offers continuous post-approval monitoring on your active earner base. Monitoring alerts include new criminal records, license suspensions, DUIs, at-fault accidents, and MVR status changes.
The information above is for educational purposes only and does not constitute legal advice. Consult your legal counsel regarding your specific screening obligations.
A background check is the simplest thing you can do to protect your customers, your team, and your brand. Turn makes it fast, thorough, and compliant at any scale across every segment of your marketplace.
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